COVID-19

Updated 24th July 2020

The safety and well-being of our guests and valuable staff– our Berwick ‘family’ – are of the utmost priority.

We know how much you’ve been craving the chance to get away, so with careful planning, I’m pleased to announce that we will be gradually reopening the hotel from 12th August and are proud to have been accredited by the AA and Visit England as being Good To Go and Covid-19 Confident (see below)

We’re so fortunate to have space at Berwick Lodge, meaning we can safely reopen our gorgeous restaurant with distancing measures in place, and the beautiful gardens means that if you prefer to sit outside to eat, you can eat al fresco whilst enjoying the view.

The stunning rooms and suites are dying to have life breathed into them again. Dinner, bed and breakfast rates are available on selected dates from 12th August. You can see our website calendar to check availability. We are pleased to be able to keep our relaxed cancellation policy of 24 hours as well as guarantee that should your stay not be possible because of government restrictions, your booking will be moved to a future date at no extra cost.

To enable us to stick to the social distancing measures, please note you must make a reservation before visiting.

Whilst you’ll notice a few safety measures in place when you visit, and notice our staff cleaning more than normal, we’ve tried very much to retain the warm and welcoming atmosphere you’ve grown to love at Berwick. Although we can’t hug you or shake your hand, please know that we really want to!

If you have a wedding booked with us from November onwards and have concerns, please email weddings@berwicklodge.co.uk and we will get back to you. We kindly ask you to bear with us as there are almost 30 imminent weddings who are obviously, our current priority. Thanks for your understanding.

If you have an event, table or room booked with us prior to 12th August please get in touch to discuss postponement.

If you would like to arrange a viewing of Berwick Lodge for a potential future event, please get in touch as we are offering real life viewings again – by appointment only – from 4th July. As well as virtual tours if you prefer not to visit in person.

If you have a Berwick Lodge voucher that expires before the end of July, please accept this as confirmation that we will extend the expiry date by 6 months so you can enjoy the experience at a later time in the year. To clarify, this is for vouchers purchased directly through us in person, online or over the phone.

Thank you all for your continued support, patience and kind messages. We are so pleased to be taking bookings again, enabling you to commit to your kind offers of support and bring the joy back to the hotel!

Best wishes, Sarah

The National Tourist Organisations of Great Britain and Northern Ireland have recognised Berwick Lodge as a Good To Go hotel. Meaning that we have followed government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing

The AA have certified that Berwick Lodge is accredited as Covid-19 Confident

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